Hi! We're BT Support - Disability Care
Providing the kind of care that we would want for our own family.
Our Services
Daily Living Support
We assist with everyday tasks to help make daily life easier, safer and more comfortable. Our goal is to support independence while providing reliable help tailored to individual needs and routines.
Community Access and Social Support
We support participants to get out into the community, attend activities and build meaningful social connections. Whether it’s appointments, hobbies or social outings, we’re here to encourage confidence and inclusion.
Personal Care Assistance
Our team provides respectful and compassionate support with personal care routines in a way that maintains dignity, comfort and privacy. We understand the importance of trust and making people feel safe and supported.
Transport to Appointments and Activities
We provide reliable transport assistance for appointments, shopping, community activities and everyday errands. Our support helps participants stay connected, independent and involved in the things they enjoy.
Domestic Assistance and Cleaning / Yard work
We help maintain clean, safe and comfortable living environments through practical household support. From general tidying to everyday cleaning tasks, we aim to reduce stress and make home life feel more manageable.
Capacity Building Support
We work alongside participants to build confidence, independence and important everyday life skills. Our support is focused on helping individuals work towards their personal goals at their own pace.
Support for Children and Families
We provide understanding and engaging support tailored to children and their families. Our team aims to create positive, supportive experiences that help children feel comfortable, encouraged and valued.
Respite Support
Caring for others is important, but so is taking time to rest and recharge. Our respite support provides families and carers with trusted assistance and peace of mind when they need a break.
SIL (Support Independant Living)
We provide supportive and reliable assistance for participants living independently or working towards greater independence at home. Our SIL support focuses on building daily living skills, encouraging confidence and creating a safe, comfortable environment tailored to each individual’s needs and goals.
SDA (Specialist Disability Accommodation) Support
We assist participants in accessing safe, comfortable and suitable housing designed to support their individual needs. Our team works closely with participants and families to help make the process feel easier, more supported and tailored to long-term independence and quality of life.
Disabilty Advocacy
We support participants and families in understanding their rights, navigating services and having their voices heard. Our goal is to provide guidance, reassurance and support when advocating for the care, respect and services each person deserves.
About BT Support
BT Support was founded in early 2026 with one simple goal- to provide the kind of support we would want for our own families.
Our founders have personal experience with high-intensity disability care and understand firsthand the challenges that participants and families can face when navigating support services. Being involved not only as providers, but also as participants, gave us valuable insight into the gaps that often exist within the industry. These insights range from communication and consistency to genuine care and understanding.
At BT Support, we believe disability care should feel personal, trustworthy and supportive from the very beginning. We focus on building real relationships, creating safe and comfortable environments, and delivering support that is centred around each individual’s needs, goals and quality of life.
We know choosing a provider is an important decision, and we welcome people to reach out and have a conversation with us about what makes BT Support different. We’re always happy to answer questions, share our approach and help people feel comfortable and informed when seeking support.
Notable Events
Founded the Company - January 2026
Trip to the Easter Show
Coffees and Catchups
Recommendations
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Our Vision
At BT Support, our vision is to create a disability support service where people feel genuinely valued, understood and supported.
We strive to build a community where participants and families can feel safe, empowered and confident in the care they receive.
We believe support should go beyond simply completing tasks — it should create trust, encourage independence and improve quality of life in meaningful ways. Our goal is to continue raising the standard of care by providing compassionate, reliable and person-centred support that truly makes a difference.